I look forward to returning you to the best level of function possible.
You will need a referral from your General Practitioner, family physician or other doctor to be eligible for a rebate from Medicare.
Randwick: Free on street parking is often difficult to find. The closest off street parking is available in the Coles car park (enter via Clara street). Slightly further away but more parking spaces are available in the Randwick Plaza shopping centre (enter via Avoca street). The entrance to the practice is along the side alley above Douglass Hanly Moir Pathology. Enter through the glass door and take the stairs or lift to the first floor. You will walk past physiotherapy and X-ray on your way.
Concord: Both off and on street parking are available. Disabled access is available via the ramp adjacent to the front entrance. The rear entrance has 2 flights of stairs. We are in Concord, not Burwood!
Buses and/or trains stop either immediately outside or extremely close to all rooms.
For the Randwick practice, please catch the 377, 373 or 376 from Circular Quay or the city and ask the driver to stop at the Prince of Wales Public Hospital. We are directly across the road. From Central, please catch bus 372. The light rail is now up and running and the L2 line stops just around the corner on High street.
For the Concord practice, please catch Bus 464 or 466 from Burwood railway station.
What To Bring To Your Appointment
When you come for your appointment, please remember to bring the following:
- Medicare or Veteran Affairs card.
- Referral letter from your GP, family physician or other doctor.
- Copies of operation records, medical records, X-rays, MRI’s, CT scans, bone scans, ultrasounds and so on from prior doctors visits that relate to your problem area (even if you have been told that they are normal).
- If you have seen a physiotherapist, please bring a progress letter from the therapist.
- If you have had surgery elsewhere, please bring a copy of your operation report.
- A list of all medications that you are currently taking and their doses.
- A list of any known drug allergies and the symptoms you may have from taking these medicines.
- Any medical information or reasons for admission to hospital.
- Your health insurance information.
- Your claim number if it is a Worker’s Compensation injury.
I generally run on time so please arrive 5-10 minutes early for your appointment to fill in a health questionnaire and supply your personal details.
If not all the relevant information is available at the time of your appointment, this may cause a delay in your treatment. In addition, it may be necessary to repeat a study to complete your evaluation.
You may also arrange to have the records sent to us prior to your appointment (please arrange this with one of my secretarial staff).
What To Wear
Please dress so that the body part you are having trouble with can be easily examined and/or X-rayed. If you are attending for a knee problem, please wear or bring shorts to your appointment. If you are having shoulder or elbow problems, please wear a singlet or a top that has few buttons. Ladies, please ensure that underclothing is worn to allow the shoulder to be examined with the outer garments removed.
Very often during the course of your evaluation or treatment for an Orthopaedic condition, I will require X-rays to determine the cause of a problem or to evaluate your progress. Diagnostic X-ray facilities are available at each office location for prompt evaluation and patient convenience.
X-rays are usually arranged as part of your scheduled appointment but please bring in any X-rays of the relevant body part which have been ordered by other doctors. If you have not already had an X-ray, please do not get one done just for the appointment as I often require specific views to be taken. If you need to have an X-ray taken prior to your appointment, please arrive at least 15 minutes early to allow time for this to take place. Appointments for X-ray are not necessary.
To Cancel An Appointment
Telephone the office during business hours. Please cancel at least 2 days ahead so that your appointment time can be allocated to another patient who is seeking treatment.
Fees charged are based around the Australian Medical Association recommended fee. This means that in most instances, there will be a portion of your consultation fee which will not be covered by Medicare or your health fund. It is important that you ask about this gap prior to receiving treatment if you are concerned about it.
Once it has been determined that you need an operation, my staff will be able to provide you with a cost estimate for your surgery. This can be a confusing area and the office staff will readily offer you assistance in navigating the financial part of your surgery. This includes help with paperwork, hospital admissions, medical fund rebate and the like.
With respect to Orthopaedic surgery, some of the operations will receive a benefit from your insurer whilst others will not. Appropriate advice on all these matters will be provided, including accurate estimates of what the final costs might be. Please be advised that when you have an operation, there is a fee for myself as the attending surgeon, my assistant, the anaesthetist and the hospital. In some circumstances there may be additional fees for services provided in the hospital such as Radiology or Pathology services.
My staff are fully informed about charges and rebates and will be able to help you navigate your way through this complex area.